Our normal office opening hours are listed below, please contact us at anytime with your query via email. If you need assistance relating to a criminal arrest outside hours, please phone our office number.


Mon 9:00 – 17:00
Tue 9:00 – 17:00
Wed 9:00 – 17:00
Thu 9:00 – 17:00
Fri 9:00 – 17:00
Sat Closed
Sun Closed


Please note that we only accept calls for criminal arrests outside our normal office opening times. If you have a general query or need to speak to a particular member of staff, please call us during the hours of 9am to 5pm, Monday to Friday.

For 24 hour call outs relating to criminal arrests, follow these steps:

  • (1.) Ensure you know the name of the police station you are calling from
  • (2.) Provide the necessary information to the police
  • (3.) Call us on 02890 311214